Ok, on the account transfers tab, I believe you should be able to see a button that says See/Update External Accounts. Then add it and you would be able to do the transfer. It'll show up in the drop down menu when you do a normal transfer. Takes 2 business days and I'm pretty sure there's a charge. My memory is not that good. But you may want to call Chase online banking to see if there is... or you can send them a message from the secure message center. I think they are pretty slow right now... at least that seems to be the feeling I got from my old coworkers.
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