Man, I have only used one of these gift certificates and it was obvious the restaurant was NOT HAPPY with me. The waitress became lippy as soon as she saw the certificate and then started saying something about how she shouldn't have accepted it because an item I had purchased should not have counted towards the total or something, but that she had already run it so she could not take it back. It was rather embarrassing, especially as I was with a guest.
Not to threadcrap, but I think the restaurants get roped into this and obviously do not receive any money (or very little) for the certificates. Honestly, I think that I might rather pay full price..
Restaurants make almost no money on these... it's what you call a customer acquisition cost. However, the local restaurant I use mine at have no problems accepting them, even several from the same person multiple times a month. I suppose it's a case by case basis.
Well, there are several restaurants in this area that are listed on the Restaurant.com site but do not want to be. They have tried everything to get their name off the site, and Restaurant.com won't do it. It's a shame, the concept is great, but it seems like they are intent on running the company into the ground.
I've had one restaurant be picky about it, but most of the time they're pretty nice. We even had one where the manager came out to ask us about how our meal was. He mentioned he would appreciate if we gave him good scores on the reviews, so maybe they're into that.
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