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HP Recovery Disks / Corrupt XP ==> RESOLVED

Wheelman01940 78 March 16, 2008 at 05:12 PM
Hello -

Anyone know a way around the following issue:

I have an HP OEM installed version of XP. The recovery disks I made (the OS was on a recovery partition) throws errors when attempt to use them on the actual machine they are intended for (not trying to take this to a different machine or have multiple copies). You can, after much effort, get the system running but, it proves to be unstable.

HP can not provide new Recovery Disks (because the machine is 3 years old). I hate to have to go out at buy XP all over again for a machine I already paid for it on. My license is legal / valid. Hate to dump the machine but, I know I could get a better machine today with an OEM install for the same money XP would cost ~$200.00

Please note that most of the errors I get have to do with the install of the dll's.

Any / all help, thoughts, suggestions greatly appreciated.
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18 Comments

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#3
Are you saying the files are corrupt on the backup and throw errors DURING INSTALLATION, or are you saying they install fine, but throw errors once the OS is up and running?

The reason I'm confused it that during installation, it's either installed and good, or not installed at all (at least that's what I would assume). I don't see why a reinstallation would be unstable, at least not due to something related to your backup.

And btw, what type of error(s), any examples?
Helpful Comment? 0 0
#4
If you can get a XP Pro or Home CD depending on which you have, XP when activating it gives the option to change the key. At which point you can change it to the key on the bottom of your machine and activate it over the internet. I have done this many times without a problem.
Helpful Comment? 0 0
#5
What is the model of the PC? HP should still have recovery discs for the model, although you will need to pay for them. generally HP charges $14.99 + shipping for discs.
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#6
Quote from eibgrad View Post :
Are you saying the files are corrupt on the backup and throw errors DURING INSTALLATION, or are you saying they install fine, but throw errors once the OS is up and running?

The reason I'm confused it that during installation, it's either installed and good, or not installed at all (at least that's what I would assume). I don't see why a reinstallation would be unstable, at least not due to something related to your backup.

And btw, what type of error(s), any examples?
You are right, there is a difference here. When XP is installing and a file missing/corrupt happens, it will usually prompt you, and you can ignore it (which causes errors when in Windows).

But if you did install correctly and you get the errors,then it could have copied the files over during installation, but when loading the dlls during use, they show as corrupt.

You could either.
1. Download the dlls which are corrupt and install.
2. Install Windows Service Pack 2
3. Splitstream your XP copy with SP2 [winsupersite.com], which should contain the latest dlls and setup files.

The best bet would be to run SP2. You should also be able to extract the files outta SP2 and check if they contain your missing dlls.
Helpful Comment? 0 0
#7
Quote from eibgrad View Post :
Are you saying the files are corrupt on the backup and throw errors DURING INSTALLATION, or are you saying they install fine, but throw errors once the OS is up and running?

The reason I'm confused it that during installation, it's either installed and good, or not installed at all (at least that's what I would assume). I don't see why a reinstallation would be unstable, at least not due to something related to your backup.

And btw, what type of error(s), any examples?
REPLY --

It throws the errors during the installation. I will have to go thru the install process again to capture the errors and will do that tonight. I believe that the corruption is in the actual recivery disks. Can they go bad? or were they created bad?

Thanks

Quote from Shayliz View Post :
What is the model of the PC? HP should still have recovery discs for the model, although you will need to pay for them. generally HP charges $14.99 + shipping for discs.
It's a Compaq SR1010V. HP does not have the correct replacements. They did send me two different sets of discs (one for XP home and one for XP Pro). The PC errors out saying that the discs for not correct for your PC

Thanks,
Helpful Comment? 0 0
#8
Quote from lounging98 View Post :
You are right, there is a difference here. When XP is installing and a file missing/corrupt happens, it will usually prompt you, and you can ignore it (which causes errors when in Windows).

But if you did install correctly and you get the errors,then it could have copied the files over during installation, but when loading the dlls during use, they show as corrupt.

You could either.
1. Download the dlls which are corrupt and install.
2. Install Windows Service Pack 2
3. Splitstream your XP copy with SP2 [winsupersite.com], which should contain the latest dlls and setup files.

The best bet would be to run SP2. You should also be able to extract the files outta SP2 and check if they contain your missing dlls.
Is there a way to extract from Recovery Disks vs an actual WIndows XP disk? I'm not well versed here. I understand that the recovery disks have all the HP specific drivers I need, true?
Helpful Comment? 0 0
#9
Quote from lounging98 View Post :
You are right, there is a difference here. When XP is installing and a file missing/corrupt happens, it will usually prompt you, and you can ignore it (which causes errors when in Windows).

But if you did install correctly and you get the errors,then it could have copied the files over during installation, but when loading the dlls during use, they show as corrupt.

You could either.
1. Download the dlls which are corrupt and install.
2. Install Windows Service Pack 2
3. Splitstream your XP copy with SP2 [winsupersite.com], which should contain the latest dlls and setup files.

The best bet would be to run SP2. You should also be able to extract the files outta SP2 and check if they contain your missing dlls.
The errors I get start with "there was a problem extracting" and it then lists the specific file it was trying to extract and the path it was to be placed into. Examples:

windows\help\sbsi\training\wspper\content\lib\U2L4Ae.swf
windows\system32\cc3250.dll
windows\system32\dllcache\dmsynth.dll
program files\common files\microsoft\shared\proof\MSSP3ENA.LEX
program files\common files\microsoft\shared\proof\MSG3EN.LEX
program files\common files\microsoft\shared\proof\MSG3ENA.LEX
program files\common files\microsoft\shared\proof\MSTH3BR.LEX
program files\common files\microsoft\shared\proof\1033\MSGR3EN.LEX
windows\system32\Pubole32.dll
windows\system32\RDBios32.dll
windows\installer\14c2f.msi
windows\installer\14c34.msi
windows\installer\1628af.msi

and the list goes on....
Helpful Comment? 0 0

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#10
I have had the same problem with recovery discs from 2 compaq machines that I have, I believe that the recovery cd program is bad. What I have had to do is download the OEM version of WinXP home and then use my Legit key. Which has been working fine for me.
Helpful Comment? 0 0
#11
There is probably a copy of XP OEM on the HD by default. It should still be there unless you erased it. Contents are in a folder named i386. If you can move the drive to another system, you can take the contents and create your own XP OEM CD or customize it using nlite.
Helpful Comment? 0 0
#12
Quote from Squirrel View Post :
I have had the same problem with recovery discs from 2 compaq machines that I have, I believe that the recovery cd program is bad. What I have had to do is download the OEM version of WinXP home and then use my Legit key. Which has been working fine for me.
Thanks for the reply ... do you know where I could download an OEM version of windows XP from?
Helpful Comment? 0 0
#13
Quote from WackyP View Post :
There is probably a copy of XP OEM on the HD by default. It should still be there unless you erased it. Contents are in a folder named i386. If you can move the drive to another system, you can take the contents and create your own XP OEM CD or customize it using nlite.
WackyP -

I do have another P.C. that is also running Windows XP Home. Trying to use the recovery disks from that machine results in the msg that the recovery disks are not valid for the machine. How could I create an XP OEM CD from my good machine so that I may install on my bad machine using that bad machines valid license key? Note: By bad I simply mean I don't have a good install of XP on it

Thanks
Helpful Comment? 0 0
#14
I've only had this problem with one disk and found that the disk itself was bad (scratched) and could not be read properly. This could also happen if the disk itself is bad by another defect. If you have not yet erased the recovery partition, perhaps you could try to make the recovery CD's again?
Helpful Comment? 0 0
#15
Quote from callpocket View Post :
I've only had this problem with one disk and found that the disk itself was bad (scratched) and could not be read properly. This could also happen if the disk itself is bad by another defect. If you have not yet erased the recovery partition, perhaps you could try to make the recovery CD's again?
Thanks for the suggestion. I went to the disks because restore would not address this issues I was having and the recovery from the HD partition threw errors. Using the disks forces a format of the HD .. so, no recovery partition on that machine.

The machine I have problems with is an SR1010V. I also have an SR1200X. They both have / had Windows XP Home and the SR1200X is runnning fine. Any way to take a copy off of the SR1200X and install it on the SR1010V and activate with the SR1010V valid license key?

Thanks
Helpful Comment? 0 0
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