*DEAD* 2 Pounds coffee + 12 cup coffeemaker $10 shipped

[anjilynn]

Quote from muctimvn : i got mine today and i emailed them to cancel it. about 2 hours later i got an cancel email from them that my membership was cancelled.

I emailed that & 20 seconds later got an automated 'thank you for your email, email'.
Nothing since then so I am left to wonder if it really is cancelled as there is no way to check online. My account @ Gevalia it says I have no coffee orders & have placed no orders online - EVER! It said that before I cancelled.
I didn't want to have to call but it's looking like I have no othe roption as I don't exist on their website.(I also ordered the travel mug coffee pot and don't want it cancelled before it gets here)

[cmr72]

No worries... I sent an email and got this reply:

Dear Gevalia® Customer;

We are sorry to learn that you wish to stop your GEVALIA®
shipments.

Your account has been cancelled. For your convenience, your
account will remain on file, and you may place one-time coffee
and tea orders or order from our catalog at any time.

Please be advised that your last shipment was sent on 01/10/07
and your current balance is $0.00.

GEVALIA® is a full service provider of the finest coffees and
teas and is the service you control. We offer over 38 varieties
of coffee and tea, which are delivered to you according to the
schedule you determine. You may change the quantities and
varieties of coffee and tea you receive, as well as time between
shipments, at any time. With these options in mind, we hope you
will consider resuming your shipments. We look forward to
serving you in the future.

If you require additional assistance or would like information
regarding our products or services, please contact our Customer
Service Center at 1-800-GEVALIA (1-800-438-2542) 24 hours a day,
7 days a week; visit our website at www.gevalia.com; or e-mail
us at customer_service@gevalia.com. We will be happy to assist
you.

Sincerely,


Tisha
GEVALIA®
Customer Service

--- Original Message ---
From: "Craig Rose"
Received: 01/12/2007 07:42pm Eastern Standard Time (GMT - 5:00 )
To: Customer_Service@gevalia.com
Cc:
Subject: cancellation

After trying your coffee I have decided that I enjoy Melitta
coffee better.
Please cancel my account and cancel any further coffee
shipments.

Thank you,


Craig Rose

[sukotto]

Got the box last night.
The coffee maker is pretty nice though I have a couple of complaints

• the tiny little slit where you add the water is a bit too small.
• the machine itself seems quite big (esp compared to our old ProctorSilex 12-cup)
• it uses cone-style filters, so our big stack of cupcake-style ones don't fit

All in all we're pretty happy with it and will keep it.

Our box came with an offer for limited edition coffee. They claim this is rare and wonderful coffee that isn't available anywhere else. $36/quarter (shipped) for 4 * 1/2lb boxes. Pretty tempting offer that we're still considering.

[nickarboledas]

Ordered on Monday, received yesterday, cancelled this morning (while sipping coffee), still waiting for the confirmation that my account has been cancelled, but used a temporary visa # w/$10 limit just in case.

Great (re)post. Thanks OP.

[fet1]

Quote from anjilynn : I emailed that & 20 seconds later got an automated 'thank you for your email, email'. Nothing since then so I am left to wonder if it really is cancelled as there is no way to check online. My account @ Gevalia it says I have no coffee orders & have placed no orders online - EVER! It said that before I cancelled. I didn't want to have to call but it's looking like I have no othe roption as I don't exist on their website.(I also ordered the travel mug coffee pot and don't want it cancelled before it gets here)

You probably need to go to your second email from them that has your account # listed and set up your account again.

When I first ordered, I set up my account # right away and saw the same as you, - no orders ever made. Then when I got my account # I made another account using the number and everything appears.

[jumbofa]

I just got my set w/ teas but how exactly are you supposed to make tea?
There's no instructions from the coffeemaker nor the tea package that can be found.

[fet1]

Quote from jumbofa : I just got my set w/ teas but how exactly are you supposed to make tea? There's no instructions from the coffeemaker nor the tea package that can be found.

Do a teaspoon per cup and brew it, but if you want the best flavor from tea you should use boiling water and let it fuse for 3-5 minutes. The coffee maker will only give you water that is about 160-170 degrees which is ideal for coffee, but not for tea. If you're going to use it to make iced tea this would be okay also.

[melehundele]

Quote from sukotto : [*] it uses cone-style filters, so our big stack of cupcake-style ones don't fit [/list]

I use the cupcake ones all the time in mine. Smash them flat on the counter, fold the circle in half, and then fold a small "pie slice" piece again. Then you can open the flattened "cone" and go to town. It is the way we learned to fold filter paper circle for lab use in chemistry

[interntbuyer]

I sent them an email saying i didnt receive what i ordered. I wanted white with stainless and received black. Should i wait a couple days to see if white comes or cancel now.

[fet1]

Quote from interntbuyer : I sent them an email saying i didnt receive what i ordered. I wanted white with stainless and received black. Should i wait a couple days to see if white comes or cancel now.

I would cancel unless their customer service can arrange to send you a new one in the colour you want and also send a prepaid return invoice for you so you don't have to be out of pocket for shipping back the other one. I don't expect they will go for letting you keep both of them, but you won't know until you ask. Call them on their toll free number (24x7) and see what they can do.

If they wont go for it cancel and see if you can reorder using code 110895 which will get you the same $10 deal, but with 2 bags of coffee.
Good luck.

[kooljack]

nice deal , gr coffee maker - coffee, and Canceled!!!

[jumbofa]

Quote from fet1 : Do a teaspoon per cup and brew it, but if you want the best flavor from tea you should use boiling water and let it fuse for 3-5 minutes. The coffee maker will only give you water that is about 160-170 degrees which is ideal for coffee, but not for tea. If you're going to use it to make iced tea this would be okay also.

The teas are in tea bags w/ no string on them, so its either i put it where i'm supposed to put the filter w/ the filter or w/o the filter or i just make hot water and throw the bag in the pot??

Any help would be appreciated. Thanks.

[fet1]

Quote from jumbofa : The teas are in tea bags w/ no string on them, so its either i put it where i'm supposed to put the filter w/ the filter or w/o the filter or i just make hot water and throw the bag in the pot?? Any help would be appreciated. Thanks.

Sorry, I thought it was loose leaf. Since theyre in bags you could just throw them in the carafe and brew one cup of water per bag that you use.

Forgot to mention that if you are brewing green tea the water temp from the coffee maker is perfect, but again if you are brewing black tea, you will get the best flavor from using freshly boiled water.

[jfullner]

this was a great deal. coffee tastes great. not great enough for the price though.

[danmtz]

hey, so I ordered on Friday and got the confirmation order, but still haven't gotten an email giving me account info. Should I worry?