Were you screwed by Buy.com? Did they charge you full price minus the coupon?
Vote here!!
how many packages have you guys received, total?
[REMOVED] Due to the false claims that people are getting from Consumerist.com
Steps to dispute Buy's "incorrect" charge to ur CC:
- 1st confirm that buy has charged the "incorrect" amount to your CC - flip to back of ur CC; there should be 800#. call n listen to the recent transactions
- if they charge u "incorrectly", select the option for dispute (AmEx has it). if not, just get operator on
- give'em ur details n the "correct" amount u agreed to pay to buy. screen shots or copies of receipts will help.
good luck all!
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Steps to dispute Buy's "incorrect" charge to your Bank of America Checkard/Creditcard/etc. :
- 1st confirm that buy has charged the "incorrect" amount to your CC - flip to back of ur CC; and call the phone# (on the back of your card)
- It is best to call from the phone that your card is assigned with, for easier verification.
- Press 0 once you hear the choices they state
- You will be asked to enter the last 4 digits of your SSN#
- when confirmed that you are calling from the same number assigned with BoFA and your SSN# you get access to your account
- at anytime just say "associate".
- Verify your first and last name and your mother's maiden name
- Explain the issue. You will be transferred to claims
- Verify your account number the unauthorized charge was made on first and last name, and mother's maiden name.
- Be ready to tell them the amount overcharged and the amount you agreed to pay
- YOU MUST HAVE SUPPORTING DOCUMENTATION- otherwise BofA will tell you it's between you and the merchant
-Remember to call buy.com first, and then tell them that they refused to give you the advertised price and practically told you "tough luck."
- After all info verified you will be given a claims# and a place to fax your documentation. The CSR will give you further infromation.
good luck all!
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Another option to consider
Close the credit card account. They will issue you a new account and will send you an affidavit where you need to circle the charges that you dispute and send the confirmation emails showing the actual charges. They will take care of them. And Buysh*t.com wont be able to charge you anymore. (They would need to ask you for your permission to do so.)
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